Trading details. J Brown Online (Currently trading as a sole trader in England and Wales. A limited company will be registered in due course. These pages will be updated when that happens.) Contact: info@jbrownonline.com. Based in the United Kingdom.
1. Agreement
By requesting work, accepting a quote, or paying a deposit, you agree to these Terms. If we send a written proposal or statement of work, that document sits alongside these Terms and prevails if there is a conflict on scope, price, or timeline.
2. Quotes and estimates
Quotes from the website form are indicative only. A confirmed quote will state the scope, fee, payment schedule, and approximate timeline. Work starts after you accept the quote and any agreed deposit is received.
3. Scope and changes
The confirmed quote defines what is included. Changes or additions outside that scope may affect price and timeline. We will flag material changes and agree costs before doing extra work where practical.
4. Your responsibilities
- Provide content, branding assets, and feedback in a reasonable time.
- Ensure you have rights to materials you supply (text, images, logos, trademarks).
- Review staged work and raise issues promptly.
- Arrange domain, hosting, and third party accounts unless we have agreed to handle them.
5. Fees and payment
Fees are in GBP unless stated otherwise. Typical projects use a deposit before work begins, with the balance due before launch or on an agreed milestone schedule. Late invoices may pause work. Hosting, domain registration, stock assets, paid plugins, and third party services are usually charged separately unless the quote says otherwise.
6. Timelines
Timelines are estimates based on timely feedback and supply of content. Delays on either side can shift delivery dates. Rush work, if offered, may carry an uplift as indicated in the quote.
7. Intellectual property
Until invoices for the project are paid in full, we retain ownership of original design and code we produce. On full payment, you receive a licence to use the delivered website for your business. We may reuse general know how, patterns that are not client specific, and tools. Third party themes, libraries, fonts, and stock assets remain under their own licences.
8. Portfolio use
Unless you ask us in writing not to, we may show the project in our portfolio and social channels, including screenshots and a short description.
9. Warranties and support
We deliver work with reasonable care and skill. After launch, minor bug fixes related to the agreed scope are usually covered for a short warranty window stated in the quote (often 14 to 30 days). Ongoing maintenance, content updates, hosting issues outside our control, or new features are separate and chargeable unless covered by a support agreement.
10. Liability
We are not liable for indirect or consequential loss, lost profits, or loss of data to the fullest extent permitted by law. Our total liability for a project is limited to the fees you paid us for that project. Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or other liability that cannot be limited under UK law.
11. Cancellation
If you cancel after work has started, you remain responsible for work completed and costs incurred to that point. Deposits are generally not refundable once work has begun, except where required by law or where we agree otherwise in writing.
12. Third party services
Sites may depend on hosts, DNS, email providers, form services, analytics, or payment processors. Their uptime, pricing, and policies are outside our control. We will help you choose sensible options when that is part of the engagement.
13. Acceptable use
We may decline or stop work that involves unlawful content, clear infringement, or material that we reasonably believe could harm others or our reputation.
14. Governing law
These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction, except that consumers may rely on mandatory local protections where applicable.
15. Updates
We may update these Terms from time to time. The version in force for a project is the one linked or attached when you accept the quote, unless we both agree otherwise.
16. Contact
Questions about these Terms: info@jbrownonline.com.